Western Governors University (WGU) BUS5000 C201 Business Acumen Practice Exam

Employees should have an ethical expectation of privacy for personal letters sent through the company mail room because this form of communication is inherently personal and not related to work duties. When individuals send personal correspondence through a company’s mailing systems, they do so with the understanding that it is private and intended for a specific recipient outside of the workplace context. This expectation is grounded in the understanding that personal matters should remain confidential, and the company should respect that boundary.

In contrast, work emails, internal memos, and project collaborations in shared folders are typically business-related communications and are often subject to company policies regarding monitoring and oversight. Companies generally maintain the right to monitor these types of communications to ensure compliance with regulations, protect company assets, and facilitate productivity. Therefore, the ethical expectation of privacy is significantly lower for those communications compared to personal letters.