A company might divide itself into smaller groups that best match the types of customers it serves. What is this an example of?

The concept of a company dividing itself into smaller groups that align with the types of customers it serves is primarily an example of organization. This approach involves structuring the company in such a way that it can better cater to the diverse needs and preferences of different customer segments. By organizing into groups or divisions that focus on specific customer demographics or markets, the company can streamline operations and ensure that each segment receives the attention and resources necessary for effective service and product delivery.

This strategy enhances the company’s ability to respond to customer needs efficiently, leading to improved satisfaction and potentially higher market competitiveness. It allows for targeted marketing, tailored customer service, and specialized product offerings, ensuring that the organization is agile and customer-centric.